Zhou Z. Hierarchical Needs in U.S. Automotive Customer Feedback and the Sentiment–Function Nexus. J. Ind. Eng. Appl. Sci. [Internet]. 2026 Feb. 5 [cited 2026 Apr. 19];4(1):27-33. Available from: https://www.suaspress.org/ojs/index.php/JIEAS/article/view/v4n1a04