Zhang, Yanyan. “Design of an AI Agent-Driven Long-Tail Intent Perception Framework for Intelligent Customer Service in Low-Resource Environments”. Journal of Intelligence and Engineering Technology 1, no. 2 (June 22, 2026): 39–47. Accessed June 25, 2026. https://www.suaspress.org/ojs/index.php/JIET/article/view/v1n2a06.