Transforming Logistics with Innovative Interaction Design and Digital UX Solutions
DOI:
https://doi.org/10.5281/zenodo.13507296ARK:
https://n2t.net/ark:/40704/JCTAM.v1n3a12Keywords:
Logistics Innovation, Digital UX Solutions, Warehouse Management System (WMS), Label and Scanning System (LNS), Interaction Design, User Interface Design, Operational Efficiency, Supply Chain Optimization, Digital Transformation in Logistics, Smart Logistics SystemsAbstract
This article investigates how to alleviate logistical pain points and alter logistics systems by reconstructing the system's digital user interface/user experience (UI/UX) and demonstrating current logistics systems' operation modes and use scenarios. By analyzing the user experience and system design in the mainstream management system (WMS) and label and scanning system (LNS) used in warehouses, it reveals how to improve warehouse staff operating efficiency, reduce operational errors in logistics circulation, and improve the overall system user experience by optimizing the UI/UX. In addition, the essay anticipates the development patterns and directions of integrating artificial intelligence, the Internet of Things, and big data in logistics.
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